Common problem

CLOUD‘s background clearing partner which?

CLOUD’s quoting system is linked to 16 top investment banks around the world, including Deutsche Bank, Goldman Sachs and Citibank, which will make price bidding. What the customer sees on the platform is the best bid or selling price of the 16 quote makers.

What is CLOUD`s trading model?

CLOUD adopts the trader-free clearing mode. As a brokerage firm, we only add a spread to the offer as a fee. Each order of the customer on the platform will be automatically forwarded to the clearing partner. This ensures that there is no conflict of interest between us and our customers. We firmly believe that only no traders clearing model is the fairest model for customers.

What type of brokerage service does CLOUD offer?

CLOUD is an international forex brokerage firm. We CLOUDng the quotes from the foreign exchange market into the trading platform, and provide products in the form of foreign exchange margin to the investors for transaction. The customer may use their own trading strategies, analyze, judge and place orders on our MetaTrader 5 platform.

How can I test my analog numbers?

Click here to open the demo trading account. There are $100,000 in demo account for traders to practice the transaction.

How to open CLOUD real trading account?

It is simple and convenient to open a real account. Just click here, and fill in the form for opening account online according to the requirements. After submitting your application, you will automatically receive a confirmation email from our backstage. You need to provide any proof of your identity (such as a passport, or driver’s license) and proof of address (such as bank bills, water and electricity bills, or a letter from any government department).

How will i get into my trading account?

We accept the deposit by bank transfer and China UnionPay bank cards. Deposit by UnionPay card arrives instantly while remittance may taken 2-3 working days to arrive. Note that when you select bank transfer, please be sure to fill in your name and MT4 trading account in the column of transfer information. Use the UnionPay card for deposit, our background system will be in accordance with the market exchange rate of RMB automatically converted into US dollars, and then transfer into your trading account. Under international anti-money laundering regulations, we can not accept third-party deposits. The account name must be the same as the name of the transferee.

How will I withdraw the funds from the trading account?

You need to log into our customer backstage, and submit an application for withdrawal of fund to the backstage. Withdrawal into any UnionPay account may take one working day. Remittance payments will generally be transferred into your bank account within 3-5 working days. If you select to deposit by a UnionPay card, our system will, in accordance with the market exchange rate, change US dollars to RMB and transferred into your bank account.

CLOUD} Is there a minimum requirement for the transaction number every month?

We have no requirement for minimum transaction volume for any trading account. But if the account stops trading for more than 12 months, we reserve the right to close it.

CLOUD Is there an event to offer an account?

Our company will hold different account opening activities on a regular basis. There are preferences for new customers and there are some for the old. For details of such activities, please log into our website home page for the activity description.

Risk warning: The website information is the information for general products and does not take into account your personal investment objectives, financial situation or needs. Foreign exchange margin and CFD transactions involve high risks and may not be suitable for all investors. Your trading loss is likely to exceed your original investment funds. You do not possess the ownership of any base product. The contents of this website shall not constitute any investment advice. Please inquire for independent professional advice before deciding whether to open an account for foreign exchange transaction. CLOUD does not accept account opening application submitted by any user from such countries as the USA and Japan. CLOUD is committed to build a corporate culture of high business ethics, strong professionalism, and high level of trust. We have already established a fair, honest and complete reputation and it is the most valuable asset of our Company. Our good reputation is based on our high moral standards and strong professional staff. Please contact us for more information.


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